Policies
If you have any questions about our policies and procedures please don’t hesitate to contact us.
Artificial Intelligence
The purpose of this policy is to establish guidelines for the use of artificial intelligence (AI) in assessment work for EPAs delivered by Excel Me.
Cancellation and Resit / Retake
This document outlines Excel Me’s approach to the cancellation, resitting and / or retaking of End point Assessments (EPAs).
Complaints and Appeals
This document outlines our complaints and appeals procedure, providing guidance for apprentices, providers, employers, or members of the public who have queries or concerns about an end-point assessment conducted by Excel Me.
Conflict of Interest
This policy outlines our intention to identify and monitor all potential or actual conflicts of interest that may affect the delivery and / or assessment of our regulated qualifications now or in the foreseeable future.
Enquiries and Appeals
This policy outlines how to make an appeal and enquire about assessment results.
EPA Fees and Invoicing
This document sets out the fees and invoicing arrangements for Excel Me customers using its End-point Assessment (EPA) service.
Equal Opportunities
The purpose of this policy outlines how Excel Me is committed to eliminating discrimination and encouraging diversity.
Health and Safety
The purpose of this policy ensures that any concerns or issues which arise regarding health and safety are dealt with appropriately.
Internal Quality Assurance Policy
The purpose of internal quality assurance is to monitor assessment activities and ensure that the principles of assessment are met.
Internal Quality Assurance Strategy
This document involves reviewing the quality of assessor’s judgements for each assessment activity, each standard’s criteria and for their overall assessment decision.
Malpractice and Maladministration
This policy is aimed at Excel Me staff, training providers, employers and apprentices who are involved in aspects of malpractice and / or maladministration related to End Point Assessment.
Reasonable Adjustments and Special Considerations
This policy provides information on how to apply for reasonable adjustments and special considerations regarding end point assessment.
Sanctions
This policy outlines our approach to sanctions relating to end point assessment.
Whistleblowing
The purpose of this policy outlines how to disclose information relating to malpractice or wrongdoing.